Technology Support is your go-to source for technological assistance and computing problem-solving at 香港六合彩开奖网. The collective consists of multiple department and support teams, each with its own areas of expertise, including audio and video technology in classrooms and meeting spaces; Canvas; instructional design; and providing solutions to computing problems involving the university network, accounts, assets, applications and other technology items.
Classroom Technology
Classroom Technology Services provides support and guidance to faculty, staff, and students with audio and video technology in 香港六合彩开奖网 classrooms and meeting spaces. Staff can come to your classroom to assist if needed.
- Supported by a subsidiary team of the Educational Technology Department.
- Please call 610-790-2955 or email classroomsupport@alvernia.edu for immediate assistance.
- Staff can come to classrooms to assist, if needed.
- Learn more about Classroom Technology Support
Educational Technology
The Educational Technology Department is a resource center that provides support and guidance to faculty, staff, and students. We support Canvas, improving classroom teaching practices for students and faculty, technology support, instructional design support, as well as creating inclusive learning environments.
- Supported by Educational Technology Department.
- Learn how to get help and more about Educational Technology
IT Help Desk
The IT Help Desk serves as the central point of contact for all Information Technology (IT) support for the 香港六合彩开奖网 community, providing solutions to computing problems involving the university network, accounts, assets, applications and other technology items.
- For all non-urgent matters: and select the service that best matches your needs.
- Phone service for urgent matters: Assistance for password resets, account unlocks, and compromised account assistance is available by calling 610-230-5700, or x2008 on campus.
- Learn More about the IT Help Desk
TOPdesk is an Information Technology Service Management tool that includes a self-help knowledge base and a ticket system that enables you to submit requests and . If you are unable to find an answer by searching on the Self-Service Portal landing page or Knowledge Base; you can submit a ticket to get assistance from one of our team members.
Simply select the category and IT service that best matches your need and complete the form that is specific to the service you are requesting. Using the service specific forms, we are able to better understand your need and service you quicker, so please be as detailed as possible when completing the form.